PRIVACY POLICY

Our Commitment to Privacy

Organica ("Organica," "we," "us," or "our") respects your privacy and is committed to protecting information you provide when you visit our website, contact us, subscribe to our communications, place an order, or otherwise interact with us online.

This Privacy Policy explains the types of information we may collect, how we may use that information, how we may share it, and choices that may be available to you.

Who We Are

The website and related services are operated by:

1. Information We Collect

Depending on how you interact with our website and services, we may collect information that you voluntarily provide to us.

Information You Provide

• Your name
• Email address
• Phone number
• Information submitted through contact forms
• Information submitted when subscribing to our newsletter
• Information associated with an order or service you request
• Communications you send to us
• Other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the services and technologies enabled on the website.

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Website usage information
• General technical or diagnostic information

2. How We Use Information

We may use information we collect for purposes including:

• Responding to questions and requests
• Communicating with you
• Providing requested products or services
• Processing or facilitating online orders
• Sending newsletters and promotional communications when permitted
• Improving our website and customer experience
• Understanding website usage and performance
• Maintaining website security
• Preventing fraud, misuse, or unauthorized activity
• Complying with legal obligations

3. Newsletter and Marketing Communications

If you subscribe to Organica's newsletter or other marketing communications, we may use your email address to send information about Organica, including restaurant updates, new menu items, events, promotions, and other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at inquiries@organicamiami.com .

4. Third-Party Services

We use certain third-party technology and service providers to operate our restaurant, website, online ordering, payment, communications, and other business functions.

Toast

Organica uses Toast for certain restaurant technology and services, which may include point-of-sale transactions, online ordering, payment processing, guest communications, reservations or waitlist services, loyalty features, and related restaurant operations, depending on the services enabled by Organica.

When you interact with Organica through Toast-powered services, Toast may collect and process information associated with your interaction with our restaurant. This may include information such as your name, contact information, order and transaction details, payment-related information, reservation or waitlist information, dining preferences, and other information you choose to provide.

Toast may process personal information in connection with providing its services to Organica and may share relevant information with Organica as necessary to provide restaurant services and fulfill your requests.

You can review Toast's current Privacy Statement here: Toast Privacy Statement .

Other Service Providers

We may also use other third-party providers for website hosting, email communications, analytics, maps, social media features, security, and other business functions.

The specific providers used by Organica may change from time to time.

5. Online Orders and Payments

Organica may offer online ordering and other digital restaurant services through Toast or other third-party platforms.

When you place an order or complete a transaction through a Toast-powered service, information necessary to process and fulfill the transaction may be collected and processed through Toast. This may include your name, contact information, order details, transaction information, and payment-related information.

Payment card information may be processed by Toast and/or the applicable payment processing provider. Organica does not necessarily receive or store the full payment card information used to complete a transaction.

Your use of Toast-powered services may also be subject to Toast's applicable terms and privacy practices.

6. Cookies and Similar Technologies

Our website and certain third-party services may use cookies and similar technologies.

These technologies may help us operate the website, remember preferences, understand website traffic, measure performance, and improve our services.

For additional information, please see our Cookie Policy.

7. How We Share Information

We may share information with service providers and business partners that assist us in operating our website and business.

These providers may include restaurant technology, ordering, payment, hosting, communications, analytics, security, and other service providers.

We may also disclose information when reasonably necessary:

• To comply with applicable law or legal process
• To respond to lawful requests
• To protect our rights or property
• To protect customers, employees, or other individuals
• To investigate fraud, security incidents, or misuse
• In connection with a merger, acquisition, sale, or other business transaction

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

Florida law includes requirements concerning reasonable measures to protect certain electronic personal information and requirements concerning security-breach notifications.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children.

We do not knowingly request personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us at inquiries@organicamiami.com .

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding personal information we maintain about you.

These may include requesting access to, correction of, or deletion of certain personal information, or requesting information about how your information is handled.

You may also unsubscribe from marketing communications at any time.

To make a privacy-related request, contact us at:

11. Florida Privacy and Security

We are committed to handling personal information in a manner consistent with applicable privacy and data-security laws.

Florida law contains provisions addressing data privacy, security practices, consumer rights, and the handling of personal information. The applicability of particular requirements depends on factors including the nature and size of the business and the information involved.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable law.

When we make changes, we will update the "Last Updated" date shown at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or how Organica handles personal information, please contact us.